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Asked: November 19, 20202020-11-19T22:20:34+00:00 2020-11-19T22:20:34+00:00In: Dstv Guide

How do I upgrade and downgrade my DStv package?

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How do I upgrade and downgrade my DStv package?

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    1. Mercy

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      Mercy Graduate Teaching Assistant
      2020-12-11T19:49:13+00:00Added an answer on December 11, 2020 at 7:49 pm

      How do I upgrade and downgrade my DStv package?

      How do I upgrade and downgrade my DStv package?

      How To Change DStv Package – Steps To Upgrade Or Downgrade Your DStv Packages

      You are welcome to read another important article on how to change the DStv package.
      Multichoice Africa offers its customers a wide range of channels that entertain sports, movies, reality shows, documentaries and many more.

      These channels are grouped into packages to allow subscribers to make choices. Dstv allows customers to choose the package they prefer, and you can upgrade and downgrade your DStv package at any time.

      Sometimes you might want to watch a program on a different package than your current package, and when that happens you need to change your package.
      Changing your DStv package is effortless, and you can do it in minutes.
      These packages Dstv offers its subscribers, Dstv Premium, DStv Compact Plus, Dstv Compact, DStv Family and Dstv Access.
      You can upgrade your DStv plan from Access to Premium, and at the same time, you can downgrade from Premium to access anytime you want.

      Even though changing a DStv package is a snap, many people still face challenges. For this reason, we’ve put together this comprehensive guide to help everyone with just a few simple steps.
      Let’s see how you can upgrade or downgrade your DStv.

      WAYS YOU CAN UPGRADE/DOWNGRADE YOUR DSTV SUBSCRIPTION TO CHANGE YOUR PACKAGE.

      Here are the ways you can modify or downgrade and upgrade a Dstv package in Africa.
      1. You can change your DStv subscription through the DStv self-service online portal.
      2. You can also upgrade and downgrade your DStv through the Dstv app.
      3. There is also an option to modify the Dstv package via its USSD code or SMS.
      4. Now it’s possible, and you can change your Dstv package through WhatsApp.
      So let’s see how you can do each of these items to upgrade or downgrade your Multichoice subscription.

      HOW TO CHANGE YOUR DSTV PACKAGE ONLINE IN AFRICA

      Follow the few steps below if you want to upgrade or downgrade your Dstv online to access a new package:
       Open your mobile phone or computer browser and visit https://www.dstvafrica.com/.
       In the upper right corner of the site, click on “Connection” to change your DStv package.
       Then enter the mobile phone number that you used to register your Dstv or your last name on the account.
       Enter the number of your DStv smart card.
       Make sure you have entered the correct details.
       Now click on “Connection”.
       Once you have logged into your Dstv account online, you are almost done modifying your package.
       You will be greeted with an organized dashboard with your account information and the services you have subscribed to.
       Then click on “Modify package”.
       Now select the package you want to upgrade when downgrading your Dstv account.
       Click on “Next”.
       Your plan will be changed instantly.
      This is how to upgrade/downgrade or modify your Dstv package online. And it is actually very easy to change DStv package in Africa.
      Here are the procedures to follow if you want to modify your Dstv package via the

      MyDstv application:

      1. Go to the Google Play Store or the App Store on your phone and install the “MyDstv” app.
      2. Launch the DStv application to start the upgrade or downgrade.
      3. Enter your mobile phone number.
      4. Type your name on your account profile.
      5. Click on “Connection” to modify your DStv package.
      6. After logging in, click show all packages.
      7. Check your current package and the “Edit Package Now” button will disappear.
      8. Click on “Modify package now”.
      9. Choose the bouquet you want to upgrade/downgrade.
      10. Click on “Next”.
      11. You will see success, indicating that your account has been upgraded or downgraded.
      This is how you can upgrade/downgrade your Dstv subscription using the MyDStv app.

      HOW TO UPGRADE / DOWNGRADE YOUR DSTV PACKAGE VIA WHATSAPP

      Below are the correct steps if you want to change your Dstv package via WhatsApp:
      1. Visit https://www.dstvafrica.com/ through your browser.
      2. Choose your country from the top corner of the website.

      3. Click on the WhatsApp icon in the lower-left corner of the site.
      4. Choose Open with WhatsApp.
      5. A chat with the Dstv WhatsApp account is opened.
      6. A default message with “Hi Dstv” will be in your message bar.
      7. Click Enter to send the “Hi DStv” message.
      8. You will see a message telling you to enter your smart card number.
      9. Enter your Dstv smart card number.
      10. Now you will be asked to actually enter your last name or cell phone number.
      11. You can enter your name or phone number.
      12. Choose “Change Package” from the options presented.
      13. Make sure to always answer by entering the number corresponding to the option you wish to access.
      14. Choose the package you are upgrading/downgrading for.
      15. Choose yes to confirm.
      16. Viola! Your Dstv package will be updated or downgraded automatically.
      This is how to change the DStv subscription via WhatsApp.

      CAN I UPGRADE DSTV FOR A DAY

      No, you cannot upgrade Dstv for a single day, because when you want to upgrade your package, the system calculates the difference from the expiration date of your current subscription, and you pay for that to upgrade. level your package.

      HOW TO DOWNGRADE MY DSTV PACKAGE ONLINE

      You can downgrade your Dstv package online through the Dstv self-service website or WhatsApp.

      HOW LONG DOES IT TAKE TO UPGRADE THE DSTV PACKAGE

      Upgrading or downgrading a Dstv package is instant. Once you submit your request, your package changes immediately. As you saw in the steps above, it is easy to change your DStv package in Africa.

      CAN I DOWNGRADE MY DSTV

      Yes. You can downgrade your DStv from Compact to Access or from any higher package to a lower package.
      Changing your DStv package is easier than you might think.

      CAN DSTV SUBSCRIPTION BE UPDATED

      You can upgrade your Dstv subscription at any time if you want to upgrade to a higher plan, which gives you more entertainment.
      Here’s how to change your DStv package in Africa.

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