How do i Suspend my DStv Account Subscription?

How To Suspend Your DStv Account Subscription – Suspend Any DStv Package

Are you aware or do you know that you can suspend your DSTV account? Multichoice can now allow customers to suspend their subscriptions for a specified period of time. Here’s how to suspend your DSTV account.

DSTV is Africa’s leading pay television provider. They have changed a lot since its inception.

Today, many people have adopted Dstv as a source of entertainment in their home.

It is a pay-TV service that has acquired a smart way of providing TV services to its customers.

DSTV now allows subscribers to watch their favorite programs through the DSTV Now app, an application that allows DSTV subscribers to watch DSTV channels online.

For these reasons, DSTV is one of the best-paid TV providers in Africa.

WHAT YOU WILL LEAN

• All you need to know about subscribing to Multichoice DSTV account
• All you need to do before suspending your DSTV account
• DS Here are the steps to suspend your DSTV account
• How long can I suspend my account?
• How can I reconnect to my account after the suspension
• A How to fix a suspended DSTV subscription

What you will know about DSTV Multichis subscription

Although DSTV provides its services on a prepaid basis, some customers sometimes want to suspend their DSTV account.

This usually happens during your subscription and for some reason you will be away from home for a while.

If you’re looking for a way to suspend your DSTV account, you’ve come to the right place. After reading this interesting guide, you will be able to pause your DSTV subscription for a while.

So, how long can you suspend your DSTV subscription? You will find out soon.

Before proceeding, see what you expect from yourself before suspending your own DSTV subscription.

What you need before you can keep your DSTV account

If you want to suspend your DSTV account, here are the items you need:

An active DSTV account, an account that has a current subscription.

DYour DSTV account number or card number.

Your telephone number is registered with DSTV, it must say your telephone number that you used to register your DSTV decoder.

Name your DSTV account or profile.

Now if you have the requirements listed above, let’s see how you can suspend a multichoice account.

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Here are the steps to follow to submit your DSTV account

If you want to suspend a DSTV account, you need to follow these steps:

Step 1: Get your account number or card number.

Step 2: Make sure you have all the details in your DSTV profile.

Step 3: Call DSTV Customer Service 2 days (48 hours) until the day you suspend the account.

Step 4: Request suspension of your account.

Step 5: They will check all your account details to see if you are the real owner of the set-top box.

Step : Once your request is approved, an order will be automatically sent to your account after you have temporarily finished your visit.

This way you can suspend your DSTV service on your decoder.

Your account is now suspended, but for how long? Read more below.

How much time can I spend on my account?

DSTV allows customers to request temporary suspension of their account for seven to fourteen days.

Remember you can suspend your DSTV account twice a year. As a result, you must make sure that you need to request a deferral because you have two possibilities in one year.

How to recover my account after an investigation

After the seven to fourteen day period or the expiration date that you requested to close your Isa Sa account, all services running on your accounts will be reactivated.

You do not need to contact your DSTV to reconnect your account after the suspension, unless it is within the duration of your DSTV account suspension.

How to set up a suspended DSTV subscription

If you have requested to suspend your DSTV account and for any reason you wish to restore your service, you only need to contact Dstv Customer Service.

Your account may be suspended due to a technical problem and when this happens you will need to use the online DSTV self-service or USSD code to clear the error code screen and your account will be reactivated.

This way you can fix the suspended DSTV account.