How do I downgrade from DStvCompact to access?

I’m a DStv Compact subscriber and I want to downgrade to Family, Access or EasyView

As a DStv Compact or Compact Plus subscriber, you have been getting R50 off your Showmax subscription and have only been paying R49 per month.

When you downgrade to one of DStv’s basic packages, your R50 discount for Showmax will fall away, and you will pay R99 per month.

If you would like to continue paying your Showmax subscription via DStv, you will need to ensure that your DStv account is paid via debit order.

If you don’t want to pay for Showmax via DStv, simply go to the Showmax site and change your payment method from DStv Add to Bill to your preferred method of payment – debit or credit card, Showmax vouchers or having your bill added to another partner’s bill, such as Telkom, MTN or Vodacom.

Here’s how.

1. Go to http://www.showmax.com.
2. Sign in.
3. Click on your name on the top right corner of your screen if you’re using a browser on your PC or laptop. If you’re using the mobile app, click on the menu tab in the top left corner.
4. Go to My Account.
5. Cancel your existing payment method (DStv Add to Bill).
6. Click the blue Subscribe Now button.
7. Choose a new payment method.

The same goes if you choose to cancel your DStv subscription altogether.

For more on DStv packages, click here.