Home/ Questions/Q 1084
Next
Answered
Asquestions Author
Asquestions Author

Asquestions Author

  • Cape Coast, Ghana
View Profile
  • 0
Administrator
Asked: 2020-11-19T22:18:52+00:00 In:

How do i Change DStv Package?

  • 0

How do i Change DStv Package?

how do i change dstv package?
Share

    Related Questions

    1 Answer

    1. ghstudents

      ghstudents

      View Profile
      Adjunct Instructor

      How to Change Your DStv Ghana Package

      Are you’re an existing DStv subscriber and you want to know how to change your DStv Ghana packages, then you are at the right place. In this guide, we’ll show you how to upgrade or downgrade your DStv package in Ghana.

      Dstv Ghana is owned by Multichoice Limited, a subsidiary of South Africa based multinational internet and media group; Naspers. DSTV is in operation in Ghana and in over 48 African countries.

      DStv Ghana Packages and Channels

      DStv has six (6) subscription packages for Ghanaians right now with the premium package as the most expensive at GHS 330 monthly and the DStv Access Bouquet costing GHS 40 monthly.

      • DStv Ghana Premium Package costs GHS 330/month with 185 Channels.
      • DStv Ghana Compact Plus Package costs GHS 205/month with 172 Channels.
      • DStv Ghana Compact Package costs GHS 135/month with 165 Channels.
      • DStv Ghana Family Package costs GHS 70/month with 139 Channels.
      • DStv Ghana Great Wall Africa Bouquet GHS 50/month with 12 Channels.
      • DStv Ghana Access Package costs GHS 40/month with 124 Channels.

      So, if you have interest in migrating from one DStv subscription plan to another, we have provided you with a step by step guide involved in migrating successfully. This method is applicable to if you want to downgrade or upgrade your subscription package.

      Things To Know Before Changing Your DStv Package

      Before you proceed with upgrading or downgrading your DStv package, you need to take note of the following.

      1. Wait for your Active DSTV subscription to expire before you can attempt changing it.

      2. You will have to pay for the new DSTV package online.

      How to Change Your DStv Package (Upgrade or Downgrade)

      • Go to the DStv self-service page: https://eazy.dstv.com/en/gh/
      • Log in using your phone number or surname and your SmartCard Number.
      • On your account dashboard, click the Account button > Add or Change button.
      • You can now have access to your current bouquet and other DStv packages you can choose from.
      • Select the new DStv package that you want to downgrade or upgrade to, and click Next.
      • You will get a Payment summary, select Pay to be redirected to the DSTV payment portal
      • Select your preferred payment platform, enter the necessary payment details to make your payment.
      • Upon successful payment, Wait for 2-3 minutes, for your decoder to start viewing.

      If you have any question or complaints with regards to how to change DStv Ghana package (upgrade and downgrade), please use the comment section below.

      • 0
    2. dstv Guide

      dstv Guide

      View Profile
      Best Answer
      Adjunct Instructor

      How To Change DStv Package – Steps To Upgrade Or Downgrade Your DStv Packages

      You are welcome to another significant post about how to change the DStv package.

      Multichoice Africa offers customers a wide range of channels entertaining sports, movies, reality shows, documentaries news, and many more.

      These channels are grouped into packages to allow subscribers to make as choices. Dstv allows customers to choose the package they prefer, and you can upgrade and downgrade your DStv package at any time.

      Sometimes, you may want to watch a program on a different package compared to your current package, and when that happens, you must change your package.

      Changing your DStv package is effortless, and you can do that within minutes.

      These packages Dstv offers its subscribers, Dstv Premium, DStv Compact Plus, Dstv Compact, DStv Family, and Dstv Access.

      You can upgrade your DStv package from Access to Premium, and at the same, you can downgrade from premium to access at any time of your choice.

      Even though changing a DStv package is just a breeze, many people always have challenges. Due to that, we have put together this complete guide to assist each with that in a few simple steps.

      Let’s see how you can upgrade or downgrade your DStv.

      Read more: How To Reset Your DStv Decoder.

      Table of Contents

      WAYS YOU CAN UPGRADE/DOWNGRADE YOUR DSTV SUBSCRIPTION TO CHANGE YOUR PACKAGE.

      Here are the ways you can change or downgrade and upgrade a Dstv package in Africa.

      1. You can change your DStv subscription through the DStv self-service online portal.

      2. Also, you can upgrade and downgrade your DStv through the Dstv app.

      3. There is also an option to change the Dstv package through its USSD code or an SMS.

      4. Now, it is possible, and you can change your Dstv package through WhatsApp.

      So, let see how you can perform each of these to upgrade or downgrade your Multichoice subscription.

      HOW TO CHANGE YOUR DSTV PACKAGE ONLINE IN AFRICA

      Follow the few steps below if you want to upgrade or downgrade your Dstv online to access a new package:

      • Open your mobile phone or computer browser and visit https://www.dstvafrica.com/.
      • At the top right corner on the site, click on “Login” to change your DStv package.
      • Next, enter the mobile phone number you used to register your Dstv or your surname on the account.
      • Input on your DStv smart card number.
      • Make sure you have entered the appropriate details.
      • Now, click on “Login.”
      • Once you have logged into your Dstv account online, you are almost done changing your package.
      • You will be greeted with an organized dashboard with your account information and services you have subscribed to.
      • Next, click on the “Change package.”
      • Now, select the package you want to upgrade on downgrade your Dstv account.
      • Click on “Next”.
      • Your package will be changed instantly.

      That is how to upgrade/downgrade or change your Dstv package online. And it is actually very easy to change DStv package in Africa.

      Recommended reading: How To Pay Your DStv Subscription.

      HOW TO UPGRADE/DOWNGRADE YOUR DSTV PACKAGE THROUGH MYDSTV APP

      Here are the procedures to follow if you want to change your Dstv package through the MyDstv app:

      1. Visit the Google Play Store or app store on your phone and install the “MyDstv” app.
      2. Launch the DStv app to start the upgrade or downgrade.
      3. Enter your mobile phone number.
      4. Type in your surname on your account profile.
      5. Click on “Login” to change your DStv package.
      6. After you have signed in, click on view all packages.
      7. Tick your current package, and the “Change package now” button will drop.
      8. Click on “Change package now.”
      9. Choose the bouquet you want to upgrade/downgrade to.
      10. Click on “Next”.
      11. You will see success, which indicates your account has been upgraded or downgraded.

      That is how you can upgrade/downgrade your Dstv subscription using the MyDStv app.

      HOW TO UPGRADE/DOWNGRADE YOUR DSTV PACKAGE THROUGH WHATSAPP

      Below are the right steps to follow if you want to change your Dstv package through WhatsApp:

      1. Visit https://www.dstvafrica.com/ through your browser.

      2. Choose your country from the top corner of the website.

      3. Click on the WhatsApp icon on your bottom left corner of the site.

      4. Chose open with WhatsApp.

      5. A chat with Dstv WhatsApp account Weill open.

      6. A default message with “Hi Dstv” Weill be in your message bar.

      7. Click on enter to send the “Hi DStv” message.

      8. You will see a message indicating you to enter your smart card number.

      9. Enter your Dstv smart card number.

      10. Now, you will be asked to actually enter your surname or the mobile phone number.

      11. You can enter your surname or phone number.

      12. Choose “Change Package” from the options presented.

      13. Make sure you always reply by entering the number against the option you wish to access.

      14. Choose the package you are upgrading/downgrading for.

      15. Choose yes to confirm.

      16. Viola! Your Dstv package will be upgraded or downgraded automatically.

      That is how to change the DStv subscription through WhatsApp.

      Read More Here: Supersport Blitz Schedule Guide

      CAN I UPGRADE DSTV FOR ONE DAY

      No, you can not upgrade Dstv for just a day, as when you want to upgrade your package, the system calculates the difference to the date your current subscription expires, and you pay that to upgrade your package.

      HOW DO I DOWNGRADE MY DSTV PACKAGE ONLINE

      You can downgrade your Dstv package online either through the Dstv self-service website or WhatsApp.

      HOW LONG DOES IT TAKE TO UPGRADE DSTV PACKAGE

      Upgrading or downgrading a Dstv package is instant. Once you submit your request, your package changes immediately. As you have seen from the steps above, it is easy to change your DStv package in Africa.

      CAN I DOWNGRADE MY DSTV

      Yes. You can downgrade your DStv from Compact to Access or any higher package to a lower one.

      Changing your DStv package is easier than you ever thought.

      CAN DSTV SUBSCRIPTION BE UPGRADED

      You can upgrade your Dstv subscription at any time if you wish to move to a higher package, which offers you more entertainment.

      That is how to change your DStv package in Africa.

      • 0

    You must login to can add an answer.